User problems:
Several customers have complained that their security device does not function correctly with certain virus checkers, especially systems with AMD processors. We highly recommend that you have someone professionally remove the security key before it decides to fail. In most cases we can't help you remove the security key after it fails.

Dongles tie up a port on the host machine. This has been eliminated to some extent by the adoption of USB hardware key, but is still a serious drawback. To get around this, most practical dongles include a replacement port, so as to become an inline device.

In fields where dongle-controlled software is common, users often need more than one such application installed on a given computer. Manufacturers claim that multiple dongles - hardware keys can be successfully stacked or daisy-chained, but operational problems with stacked dongles are common. The number of dongles can also become physically problematic.

There is the obvious problem of losing the hardware key, rendering the copy-controlled software useless until a hardware key emulator or replacement can be obtained. This is particularly likely if one needs to swap dongles for different applications. USB dongles can also easily be bent when used on laptop computers, especially during the somewhat common act of lifting the front to look for something like a battery release switch.

Our software products and hardware emulators are copyrighted and specifically written at the express wishes of our customers. Increase productivity by removing the security device that causes delays and malfunction of software.